Joint Investment in Digital Services

Stockholm’s investment in digital services has brought good results. E-services have simplified communication between Stockholm City and its citizens. E-services have also significantly reduced processing times for public administration.

Both public and private sectors have invested in developing and launching digital services in Stockholm. Over the past few years, the City of Stockholm has invested SEK 650 million in making communication between citizens and public administration more effective. E-services for everything from building permits to day-care placements have both improved administration and increased the use of mobile and fixed broadband networks.

The results are already positive. Nine of ten Stockholmers apply for day-care placements electronically and more than half apply for parking permits electronically. This has reduced processing times from 10 minutes to 30 seconds per task.

And the broadband infrastructure underlies the success of these digital services. Sweden claims first position in the index published by International Telecommunication Union following a review of households’ access to IT, and the price of telecommunication and broadband services in 154 countries around the world.

“Close collaboration between Stockholm City and the private sector fosters growth and knowledge – with today’s good digital infrastructure at its base,” says Sten Nordin, Mayor of Stockholm.

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